We carry out the checks on your behalf, ensuring a quick and efficient process. DBS Update Service requests received before 2.30pm are typically processed the same working day, with results emailed to you promptly. For urgent needs, we offer a Fast Track option, guaranteeing results within 2 hours for orders placed between 9am-3pm on weekdays (excluding Bank Holidays).
Flexible Check Frequency
With CareAdmin, you can obtain DBS Update Service results as frequently as needed. Our system allows for annual, monthly, weekly, or even daily checks, providing you with complete control over your compliance monitoring.
Managing Changes in DBS Status
If a certificate is removed from the DBS Update Service, you’ll be notified immediately. In such cases, you must advise the staff member to apply for a new DBS Check. Our system will provide information on why the certificate was removed.
DBS Update Service Subscription
A subscription to the Update Service lasts for one year. Staff members can renew their subscription through the Update Service website, either by choosing automatic renewal when first registering or up to 30 days before their current subscription ends.
Understanding DBS Update Service Status Checks
A Status check allows you to see if any new information has been identified about an individual since their Certificate was last issued. This can significantly reduce the need for multiple Certificate applications. The outcome of a valid Status check will be one of the following:
- “This Certificate did not reveal any information and remains current as no further information has been identified since its issue.”
- “This Certificate remains current as no further information has been identified since its issue.”
- “This Certificate is no longer current. Please apply for a new DBS check to get the most up to date information.”
Benefits of the DBS Update Service
For care providers, the DBS Update Service offers several advantages:
- Instant online certificate status checks
- Flexible checking frequency (annual, monthly, weekly, or daily)
- No additional fee for online checks
- Reduced administrative burden and faster onboarding of new staff
Joining the DBS Update Service
Staff members can join the Update Service as soon as they have their DBS application form reference number, or within 30 days of receiving their DBS certificate. CareAdmin can guide your staff through this process to ensure maximum compliance.
When to Conduct Update Service Checks
We recommend conducting a new Update Service check when appointing a new staff member. Additionally, regular checks can be performed at any time. While the DBS recommends renewing checks every three years, CareAdmin offers the capability to perform weekly checks, aligning with the DBS’s Update Service record update frequency.
Why Use the DBS Update Service?
The Update Service enhances the portability of DBS certificates across employers. It allows for quick status checks to confirm that no new information has been added to a certificate since its issue, streamlining your recruitment and compliance processes.
Cost of DBS Update Service Checks
Through CareAdmin, a DBS Update Service check costs just £2 plus VAT. We provide a certificate with the results as proof of your compliance efforts.
Legal Considerations
Before using the DBS Update Service, care providers must:
- Obtain consent from the staff member
- Confirm the certificate matches the individual’s identity
- Examine the original certificate to ensure it’s appropriate for the role and level of check required
CareAdmin’s system helps you manage these requirements efficiently, ensuring you remain compliant with CQC regulations.